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Keep Your Salesforce Running Smoothly with Expert Ongoing Support

Ensure your Salesforce system stays optimized, secure, and aligned with your business goals—without the hassle of managing it yourself.

STAY AHEAD WITH PROACTIVE MAINTENANCE AND EXPERT GUIDANCE

Key Benefits:

  • Regular system checkups and performance monitoring.

  • Quick resolution of issues and troubleshooting.

  • Continuous improvements to workflows and automations.

  • Access to Salesforce experts whenever you need them.

Salesforce is a powerful tool, but without proper maintenance, inefficiencies can creep in. Our ongoing support service ensures that your system stays optimized, secure, and ready to help your team succeed.

What's Included?

Comprehensive Support Customized to Your Needs

Routine Health Checks – We monitor system performance and ensure everything is running smoothly.

Issue Resolution & Troubleshooting – Quick fixes for bugs, errors, or unexpected challenges.

Enhancements & Optimizations – Continuous improvements to workflows, reports, and automations.

User Support & Training – Helping your team stay productive with expert guidance.

  • Do we need a long-term commitment?
    We offer flexible support options that fit your needs—whether it’s month-to-month or long-term assistance.
  • What kind of issues do you help with?
    We handle everything from minor fixes to major system optimizations, including troubleshooting, automation improvements, and user support.
  • How often do you check our system?
    We provide regular performance checks and are available whenever you need immediate assistance.
  • Assessment & Setup
    We review your current system and determine support needs.
  • On-Demand Fixes & Enhancements
    Fast responses when you need help.
  • Continuous Optimization
    We help you adapt and improve as your business evolves.
  • Ongoing Monitoring & Maintenance
    Regular performance checks to prevent issues.
  • Can I book multiple sessions?
    Yes! You can book additional consultations if you need ongoing support or deeper training.
  • Do I need technical knowledge to benefit from this?
    No! We explain things in a way that’s easy to understand, regardless of your technical expertise.
  • How long is the consultation?
    Each session is typically 60 minutes, but longer sessions can be arranged if needed.
  • Discuss Your Needs
    Share your challenges and goals with our expert.
  • Follow-Up Support
    Get additional resources or schedule future consultations if needed.
  • Book Your Session
    Choose a time that works for you.
  • Get Actionable Solutions
    Receive clear guidance and recommendations during your session.
  • Do we need technical knowledge to use Salesforce?
    No, we configure everything for you and provide training to ensure your team is comfortable using it.
  • How long does the setup take?
    Most implementations are completed within 4-6 weeks, depending on your specific needs.
  • Can we add more customization later?
    Yes! This package gives you a strong foundation, and you can expand it as your organization grows.
  • Needs Assessment & Planning
    We understand your nonprofit’s goals and define the right Salesforce setup.
  • Configuration & Customization
    We customize Salesforce to help you manage donors, volunteers, and programs efficiently.
  • Training & Support
    We guide your team so you can confidently manage your new system.
  • Data & Reporting Setup
    We create dashboards and reports to give you actionable insights.
  • How long does the implementation take?
    Most implementations are completed within 4-6 weeks, depending on customization needs.
  • Can I add more automation later?
    Yes! This package includes three custom flows, but we can always build additional automation as your business grows.
  • Do I need technical knowledge to manage Salesforce after the setup?
    No, we set everything up for you and provide guidance to ensure your team is comfortable using it.
  • Integrations & Automations
    We connect Google Workspace and build custom automations to streamline your processes.
  • Discovery & Planning
    We assess your business needs and define your implementation strategy.
  • Training & Support
    We guide your team through the setup, ensuring a seamless transition.
  • Salesforce Configuration & Customization
    We set up and tailor Salesforce to fit your workflow.
  • Salesforce Configuration
    Our team sets up and customizes Sales Cloud for you.
  • Training & Handover
    We provide guidance so your team can start using Salesforce effectively.
  • Consultation & Planning
    We discuss your business needs and define the best setup.
  • Do I need technical knowledge to use Salesforce after setup?
    No, we configure everything for you and provide guidance so your team can use it with ease.
  • How long does the implementation take?
    Most setups are completed within 2-4 weeks, depending on your specific needs.
  • Can I customize Salesforce further after the setup?
    Yes! This package gets you started, and you can add customizations as your business grows.
Giving a Presentation

Who is this for?

Is This Service Right for You?

Ideal for:

  • Businesses without in-house Salesforce admins.

  • Teams that need ongoing improvements and troubleshooting.

  • Companies looking for proactive maintenance and monitoring.

  • Organizations that want expert guidance to maximize Salesforce ROI.

Content Creators

What Our Clients Say About Our Support

Having ongoing support has been a game-changer. Issues get resolved quickly, and our system is always running at peak efficiency.

James Foster, AZ

  • Do we need a long-term commitment?
    We offer flexible support options that fit your needs—whether it’s month-to-month or long-term assistance.
  • What kind of issues do you help with?
    We handle everything from minor fixes to major system optimizations, including troubleshooting, automation improvements, and user support.
  • How often do you check our system?
    We provide regular performance checks and are available whenever you need immediate assistance.
  • Assessment & Setup
    We review your current system and determine support needs.
  • On-Demand Fixes & Enhancements
    Fast responses when you need help.
  • Continuous Optimization
    We help you adapt and improve as your business evolves.
  • Ongoing Monitoring & Maintenance
    Regular performance checks to prevent issues.
  • Can I book multiple sessions?
    Yes! You can book additional consultations if you need ongoing support or deeper training.
  • Do I need technical knowledge to benefit from this?
    No! We explain things in a way that’s easy to understand, regardless of your technical expertise.
  • How long is the consultation?
    Each session is typically 60 minutes, but longer sessions can be arranged if needed.
  • Discuss Your Needs
    Share your challenges and goals with our expert.
  • Follow-Up Support
    Get additional resources or schedule future consultations if needed.
  • Book Your Session
    Choose a time that works for you.
  • Get Actionable Solutions
    Receive clear guidance and recommendations during your session.
  • Do we need technical knowledge to use Salesforce?
    No, we configure everything for you and provide training to ensure your team is comfortable using it.
  • How long does the setup take?
    Most implementations are completed within 4-6 weeks, depending on your specific needs.
  • Can we add more customization later?
    Yes! This package gives you a strong foundation, and you can expand it as your organization grows.
  • Needs Assessment & Planning
    We understand your nonprofit’s goals and define the right Salesforce setup.
  • Configuration & Customization
    We customize Salesforce to help you manage donors, volunteers, and programs efficiently.
  • Training & Support
    We guide your team so you can confidently manage your new system.
  • Data & Reporting Setup
    We create dashboards and reports to give you actionable insights.
  • How long does the implementation take?
    Most implementations are completed within 4-6 weeks, depending on customization needs.
  • Can I add more automation later?
    Yes! This package includes three custom flows, but we can always build additional automation as your business grows.
  • Do I need technical knowledge to manage Salesforce after the setup?
    No, we set everything up for you and provide guidance to ensure your team is comfortable using it.
  • Integrations & Automations
    We connect Google Workspace and build custom automations to streamline your processes.
  • Discovery & Planning
    We assess your business needs and define your implementation strategy.
  • Training & Support
    We guide your team through the setup, ensuring a seamless transition.
  • Salesforce Configuration & Customization
    We set up and tailor Salesforce to fit your workflow.
  • Salesforce Configuration
    Our team sets up and customizes Sales Cloud for you.
  • Training & Handover
    We provide guidance so your team can start using Salesforce effectively.
  • Consultation & Planning
    We discuss your business needs and define the best setup.
  • Do I need technical knowledge to use Salesforce after setup?
    No, we configure everything for you and provide guidance so your team can use it with ease.
  • How long does the implementation take?
    Most setups are completed within 2-4 weeks, depending on your specific needs.
  • Can I customize Salesforce further after the setup?
    Yes! This package gets you started, and you can add customizations as your business grows.

Let’s Keep Your Salesforce Running at Its Best

Fill out the form below, and we’ll connect with you to discuss how ongoing support can benefit your business.

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© 2025 by Palm Consulting.

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